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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Aries Michelle

February 28, 2023

5  out of  5 rating by Aries Michelle
"Friendly team members. Smooth and fun experience. Will definitely recommend."

Brittany Cunningham

February 23, 2023

5  out of  5 rating by Brittany Cunningham
"All of the agents were so helpful and accommodating."

Jesye Henry

February 20, 2023

5  out of  5 rating by Jesye Henry
"I had a great experience dealing with this team, their customer service is unmatched. I would highly recommend."

Frank Giordano

February 7, 2023

1  out of  5 rating by Frank Giordano
"Jake doesn’t work here! Alan Wheeler is a horrible insurance agent. No customer service here. Never gets on the phone when you call and doesn’t return calls. I bet if I missed a payment I’d here from him. I’ve been trying to get in touch with you for a month Funny my first response from Alan was within an hour after posting a review. If this is your choice of communication then so be it. Your assumption about a claim is inaccurate. I have questions about my policy. You wouldn’t now that because you’ve never taken a call from me nor returned a call after me leaving multiple messages for a call back over the past month. Apology’s not accepted. Based on the other reviews it seems I’m not the only one with this issue."

Doris Norman

January 16, 2023

5  out of  5 rating by Doris Norman
"Beautiful service!!!!!! Mr. Muhammad was very pleasant."

Seamus O' Donoghue

January 11, 2023

5  out of  5 rating by Seamus O' Donoghue
"Great local insurance company for personal and business-related insurance. Get immediate insurance proof and easy payment options, thanks Brittany for the help 👍"

Edgar Rios

January 10, 2023

5  out of  5 rating by Edgar Rios
"The best insurance agent I've ever worked with is Brittany. She generally speaks the truth and is straightforward. Each year, they carefully search for the greatest prices and coverage, always keeping the customer in mind."

Shenelle McFarlane

January 10, 2023

5  out of  5 rating by Shenelle McFarlane
"Great job!"

Elta Thomas

October 27, 2022

5  out of  5 rating by Elta Thomas
"Professional staff and polite"

Steven Brown

October 26, 2022

5  out of  5 rating by Steven Brown
"Excellent customer service!"


October 21, 2022

5  out of  5 rating by Octavia
"Great customer service!"

Mary Etienne

October 11, 2022

1  out of  5 rating by Mary Etienne
"Why now I have to sign in my google account, every time to use google? This is very frustrating"

Christy Ford

June 6, 2022

5  out of  5 rating by Christy Ford
"Alan and his team are personable and I really felt like they provided me with service tailored specifically for me. Great job!!"

Julie Intriago

January 30, 2022

4  out of  5 rating by Julie Intriago
"Very attentive agents!"

Mazharul Zisan

January 21, 2022

1  out of  5 rating by Mazharul Zisan
"The worst agent ever always mistake with bills."

Hannah Barrett

December 17, 2021

5  out of  5 rating by Hannah Barrett
"When I moved to Brooklyn in 2009 I got lucky and found Alan Wheeler. This has been my insurance agency ever since for my cars and my homes. All of the agents are very friendly and helpful."
Profile photo of Sophia Bailey

Sophia Bailey

October 13, 2021

5  out of  5 rating by Sophia Bailey
"Mr. Wheeler was very attentive to my concerns. Hurricane Ida flooded my basement, since then I couldn't get help from State farm insurance company. He has promised to help me and my family through our loses. We haven't gotten any help from FEMA just a whole lot of lip service."

Katelyn Felipe

August 15, 2021

5  out of  5 rating by Katelyn Felipe
"I don’t normally write reviews but I just had to share the experience. I’ve recently started a policy for my car insurance and the initial process was effortless, however since then Gio has been on top of any service needs and potential discounts I may qualify for. She is an absolute pleasure to speak with and very professional. I must say the level of customer service she has provided me with has made me feel so comfortable and secure in knowing I’m in good hands, truly. I highly recommend this agency, Gio’s customer service is exceptional. Trust me, you’ll thank me later!"

PHANTOM Flight 101

July 2, 2021

3  out of  5 rating by PHANTOM Flight 101
"I have had a personal property policy with this agency for about 3 years. I have added other items to the policy since I started. Or at least I thought I did. After 1 year, I found out they were not covering two items that I put on the policy. Providing receipts and shipping information of the items. Apparently one of the agents Miss Janet Alexander misplaced the receipt for my camera and for a drone replacement after it was replaced within 30 days of purchase. They failed to put the new one on the policy. And for over a year the camera and the Drone was not covered under the policy. And now they want to cover it at its depreciated value. And had the nerve to tell me it's up to you if you want to go further in dealing with us in this office. Would you believe that. And Mr Wheeler hasn't said a thing yet."

Bian Mayer

April 27, 2021

5  out of  5 rating by Bian Mayer
"While I'm initially new to this branch of State Farm, Gio was super helpful every time I've called in. From assisting with an appraisal to giving me ideas outside the box for ensuring my items are accounted for and safeguarded from theft or damage. Highly recommend their support and for anyone with insurance coverage needs!"

Kerry PR

April 15, 2021

4  out of  5 rating by Kerry PR
"Great staff"

Tiwana Lewis (VIPSexylimodrver)

April 2, 2021

1  out of  5 rating by Tiwana Lewis (VIPSexylimodrver)
"Had to Revise! Update! Very Dishonest Office! They sold me 2 Policies, 1 for 50,000 and the other for 200,000! I was told I didn't need to have a Physical exam for the 200,000 Policy, which they later sent me a check and canceled! I'm still waiting for the owner to call me! THIS IS BAD BUSINESS PRACTICES! I WOULD NOT RECOMMEND THIS COMPANY! SEARCH ELSEWHERE!"

Latisha Ghrael

March 24, 2021

5  out of  5 rating by Latisha Ghrael
"My mother & I have done business with Alan Wheeler’s State Farm Insurance for 15 years. I have always appreciated their professionalism and promptness in addressing our needs. Most recently we worked with Gio D’Alessio, she was a pleasure to work with. Ms. D’Alessio service was outstanding, and we’re thankful for her quick turnaround on our request!"


March 19, 2021

5  out of  5 rating by rgw1380rw
"This is my uncle's agency. He's my employer. Since I maintain his property, the paint work you're looking at is my work. He's a professional businessman who's been offering Insurance, plus his financial services for quite some time now."

Angela R.

February 5, 2021

5  out of  5 rating by Angela R.
"I was one of Mr. Wheelers first client when he opened near the bridge in Bklyn in 1996 purchased car in 2000 . Exceptional Agent and everything that needs to be done gets done on time ."