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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ritesh Malesh

Ritesh Malesh

October 17, 2024

4  out of  5
rating by Ritesh Malesh
"Was very hesitant to call due to past experiences I have had with other insurance companies. When I finally called and spoke to Irene, I felt so much better. Irene was very knowledgeable and patient with all my insurance questions. She was very courteous and friendly. She was a pleasant to deal with. In the future if I have any questions I will definitely deal with Irene Escalante."
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John Rafoss

October 11, 2024

5  out of  5
rating by John Rafoss
"In regards to my recent term life insurance policy setup. I was pleasantly infomed and guided on every step of the way by Irene Escalante. She had all imformation I needed to make a educated descision for things i knew next to nothing about.. Who knew it could be so cost efficient and painless. Irene did! That's who. Thank you State Farm!"
We responded:
"John, we’re so grateful for your thoughtful review! We’re delighted to hear that Irene was able to guide you through the process and make it simple to follow. We encourage all our customers to plan for their future by obtaining Life insurance and we’re we could help make your experience stress-free! – Alan Best, "
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Catherine May

October 11, 2024

5  out of  5
rating by Catherine May
"I could not recommend Janet Alexander from this agency enough: She handled my case with speed & efficacy, and she was not only professional but also an absolute pleasure to work with. 5 Stars without hesitation."
We responded:
"Thank you, Catherine. We appreciate your kind words...!!"
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Melida Alas

September 26, 2024

5  out of  5
rating by Melida Alas
"Hablé con Irene sobre seguros de renta. Ella me explicó todo en español y me ayudó a entender el proceso y requerimientos para el seguro. El hecho que hablo muy bien español me ayudó a comprender todo ya que no siempre se consigue alguien que hable el idioma."
We responded:
"¡Gracias por sus maravillosos comentarios! Nos alegra que Irene pueda ayudarlo en español y hacer que el proceso del seguro para inquilinos sea comprensible. Nos esforzamos por brindar un servicio accesible para todos y estamos muy agradecidos de que haya reconocido nuestros esfuerzos. – Alan "
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Lisa Milhouse

September 17, 2024

5  out of  5
rating by Lisa Milhouse
"Hello I have been using State Farm for a very long time. Ava is my agent. She has always went above and beyond to make sure I am happy with the services. She is very patient and always makes sure I understand everything if you are in need of an agent in Brooklyn go to Ava you will not be disappointed"
We responded:
"Lisa, we’re so grateful for your loyalty and for highlighting Ava’s dedication to our amazing customers! It’s wonderful to hear she goes above and beyond to provide clear, patient service. Thank you for the glowing recommendation and we look forward to continuing to serve you in the future! – Alan "
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Priscilla Cabrera-Malesh

September 11, 2024

4  out of  5
rating by Priscilla Cabrera-Malesh
"Recently I had the pleasure of speaking with Irene. I had a few questions regarding my insurance and she was not only friendly but also very knowledgeable. She answered all my questions and informed me of other options they had. I highly recommend anyone having any questions to contact this company and ask for Irene. She definitely that puts customers first."
We responded:
"Hi Priscilla, thank you for your review! I'm glad that Irene provided you with friendly and knowledgeable service. Our team is dedicated to putting our customers first, and we're glad Irene could help answer your questions and provide additional options. We truly appreciate your recommendation and look forward to assisting you again in the future!! Alan"
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Fidel Peña

September 4, 2024

5  out of  5
rating by Fidel Peña
"Muy buena atención y excelente servicio Irene Escalante 100% recomendable"
We responded:
"Estamos encantados de saber que Irene le brindó un buen servicio y atención. ¡Gracias Fidel por la maravillosa recomendación! – Alan "
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Musa Rayan

July 24, 2024

5  out of  5
rating by Musa Rayan
"Quick response and Great customer service. Do not hesitate to move to the State Farm, they are the best. I highly recommend State Farm and Thanks to Muhammad, he is so helpful and friendly."
We responded:
"Musa, those words are music to my ears. What we strive for daily with everyone we assist. Thank you...!!"
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Reggie SD

July 24, 2024

5  out of  5
rating by Reggie SD
"I recently had the pleasure of working with Brittany for my insurance needs, and I couldn't be more satisfied with the service I received. From the start, Brittany was incredibly knowledgeable and patient, taking the time to explain all my options clearly and helping me choose the best coverage for my situation. I highly recommend Brittany to anyone looking for a reliable and trustworthy insurance agent. Five stars well-deserved!"
We responded:
"Reggie, Brittany, my Team and I truly appreciate your kind words. Please let us know how we can help with any future concerns...!!"
Profile photo of Adam Cannon

Adam Cannon

June 28, 2024

5  out of  5
rating by Adam Cannon
"I recently moved my insurance with this company because I was not getting the help or cost, I needed in my last one, and it was the best decision I made! Muhammad was delightful and made the whole experience smooth and easy to understand. Besides, the cost helps my current money situation immensely. People in the office are welcoming and very attentive, will be recommending their service."
We responded:
" Thank you for sharing your experience, Adam! We're delighted to hear that Muhammad made the transition to State Farm as smooth and understandable as possible. We always aim to help our customers find personalized coverage within their budget. We appreciate your business and look forward to working with you for many years to come! – Alan "
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Sunny's

June 27, 2024

5  out of  5
rating by Sunny's
"This is the best insurance agency thus far. Always get quick service and walk out happy with affordable insurance. Would recommend this place to all my friends and family. Thank you Muhammad."
We responded:
"Sunny, thank you for the kind words. We appreciate your business and support. Alan"
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Joseph K. Grant

June 19, 2024

5  out of  5
rating by Joseph K. Grant
"I've been with this agent a very long time. The people here are professional , courteous and willing to work with me whenever I had a problem. As far as I'm concerned they earned all 5 stars."
We responded:
"We appreciate your long-term loyalty, Joseph, and are thrilled to hear about your positive experiences with our team. It's wonderful to know that our knowledge and willingness to help have earned your 5-star rating. Thank you for your support! – Alan "
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Nouman Butt

May 22, 2024

5  out of  5
rating by Nouman Butt
"Thank you so much Muhammad. Excellent service."
We responded:
"Thank you Nouman. We do our best to serve our community in the best possible ways. Please let Muhammad, my Team or know how we can be of future assistance. Thank you"
Profile photo of Lynn Chang

Lynn Chang

April 29, 2024

5  out of  5
rating by Lynn Chang
"I have the pleasure to work with agent Ms. Brittany Mahon for the past 2 years, and she has been truly wonderful and supportive of my auto insurance questions and requests. She’s super helpful and responsive over email and calls on the same day. Highly recommend!"
We responded:
"Thank you for your recommendation, Lynn, and for your kind words about Brittany! We’re thrilled to know she has been supportive, responsive and helpful with your Auto insurance needs the past two years. Your feedback is greatly appreciated and we look forward to continuing to serve you with the sąme high standard. - Alan"
Profile photo of Naveed Iqbal

Naveed Iqbal

April 26, 2024

5  out of  5
rating by Naveed Iqbal
"I had the pleasure of working with Muhammad Mukhtar from this office, and I couldn't be more impressed. Muhammad was incredibly helpful and efficient in getting my Tesla insured promptly. His communication skills were top-notch, ensuring I was informed every step of the way. He patiently answered all my questions, putting my mind at ease. Thanks to Muhammad's expertise and responsiveness, I was able to pick up my Tesla without any hassle. If you're in need of insurance assistance, look no further than Muhammad Mukhtar and this office! Great experience!"
We responded:
"Naveed, we’re thrilled to hear about your exceptional experience with Muhammad. His dedication to efficient service and clear communication is exactly what we aim to provide at the Alan E Wheeler State Farm Agency. Thank you for the recommendation, it truly means a lot to us. We’re excited to continue collaborating in the future! -Alan"
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jay

April 22, 2024

1  out of  5
rating by jay
"Worst State Farm agency, emailed and called several times looking for Alan never once heard back. It’s seems like he only responds if you leave a complaint. If you do decide to choose State Farm stay away from this agency, you won’t receive any help when needed."
We responded:
"Jay, we're very sorry to hear about your experience with our office and the difficulty in reaching us. Your feedback is important, and we're committed to improving our responsiveness and service. Please reach out to us directly at (718) 488-7300 so we may address your concerns promptly. We aim to provide great service to each of our customers, and we apologize that we fell short in your case. Thank you. – Alan "
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Jerris Frias

April 19, 2024

5  out of  5
rating by Jerris Frias
"Always willing to help with any questions or concerns, if you are looking for someone to get you a great quote this is your guy"
We responded:
"Jerris, we appreciate your recognition of our team's willingness to help customers with questions or concerns. Thank you for recommending us as a go-to for great service. We're always here when you need assistance with your insurance! – Alan "
Profile photo of Jennifer David

Jennifer David

April 15, 2024

4  out of  5
rating by Jennifer David
"Thank you very Mr. Muhktar, Alan Wheeler and the rest of the Atlantic Ave/Brooklyn State Farm office. Providing fast, efficient and personable customer service throughout my years with you. Thanks Again."
We responded:
"Thank you, Jennifer, for your 4-star review and for recognizing the fast, efficient, and personable service provided by our team. We're thrilled to have supported you over the years and appreciate your feedback. If there's anything we can do to enhance your experience, please let us know! – Alan "
Profile photo of Pamela Escalante

Pamela Escalante

January 30, 2024

5  out of  5
rating by Pamela Escalante
"I recently transferred from a different insurance and the representative, Irene, was extremely helpful. She helped me through the whole processed and thoroughly explained everything. She was very patient and answered all of my questions. She was also very friendly and kind."
We responded:
"Pam, Irene, our Team and I thank you for sharing. Please let us know how we can be of assistance in the future. "
Profile photo of Louis Maisel

Louis Maisel

January 29, 2024

5  out of  5
rating by Louis Maisel
"I'm a new client to this broker. My agent, Ava, has been courteous, prompt and responsive to requests and communications. The receptionists have been friendly and efficient. A nice change from the standard customer service experience that is standard today. Recommended."
We responded:
"Louis, Ava stands ready with any future needs you have. Thank you for letting us serve your needs."
Profile photo of JUAN BERRIO

JUAN BERRIO

January 23, 2024

5  out of  5
rating by JUAN BERRIO
"Very Good attentions"
We responded:
"Hi Juan, we are thrilled you had a good experience with our State Farm team. We truly appreciate your 5-star review! – Alan "
Profile photo of jeimy ceballos

jeimy ceballos

January 22, 2024

5  out of  5
rating by jeimy ceballos
"Great service!"
We responded:
"Jeimy, let us know how we can be of future assistance. Thank you "
Profile photo of Leslie Eduardo Alvarado

Leslie Eduardo Alvarado

January 19, 2024

5  out of  5
rating by Leslie Eduardo Alvarado
"The bests"
We responded:
"Leslie, we try our best. Let us know if we don't meet expectations. Thank you"
Profile photo of Ben Linsay

Ben Linsay

January 18, 2024

5  out of  5
rating by Ben Linsay
"I worked with Ava, who has been incredibly prompt, straightforward, and helpful. She even went above and beyond to help me clear up a billing issue with an old carrier. I can't recommend this agency highly enough. This isn't AI spam, I promise."
We responded:
"Thank you so much, Ben. We do what we can. Ava, I and the Team greatly appreciate the kind words."
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Mohammad Yasir

November 30, 2023

5  out of  5
rating by Mohammad Yasir
"Friendly service with top rates in the industry. Deep wealth of experience by Mr.Muhammed. Highly recommended for all of your insurance needs."
We responded:
"Mohammad, both Muhammad and I are grateful for your feelings and concerns. Please let us know how we may assist you in the future. Thank you"