Alan Wheeler

"Mr. Wheeler was very attentive to my concerns. Hurricane Ida flooded my basement, since then I couldn't get help from State farm insurance company. He has promised to help me and my family through our loses. We haven't gotten any help from FEMA just a whole lot of lip service."

"I don’t normally write reviews but I just had to share the experience. I’ve recently started a policy for my car insurance and the initial process was effortless, however since then Gio has been on top of any service needs and potential discounts I may qualify for. She is an absolute pleasure to speak with and very professional. I must say the level of customer service she has provided me with has made me feel so comfortable and secure in knowing I’m in good hands, truly. I highly recommend this agency, Gio’s customer service is exceptional. Trust me, you’ll thank me later!"

"I spoke with someone named Gio a few days ago and honestly it was such a refreshing experience to have someone be so personal with me and give me exactly what I needed. I usually feel like I’m talking to a robot but she empathized with me, got to know what I needed and gave me all the information I needed in one phone call. It was such a pleasure to be able to speak to her, she made things so easy for me and honestly took a lot of stress off my shoulders. Just overall an amazing experience. 10/10."

"I have had a personal property policy with this agency for about 3 years. I have added other items to the policy since I started. Or at least I thought I did. After 1 year, I found out they were not covering two items that I put on the policy. Providing receipts and shipping information of the items. Apparently one of the agents Miss Janet Alexander misplaced the receipt for my camera and for a drone replacement after it was replaced within 30 days of purchase. They failed to put the new one on the policy. And for over a year the camera and the Drone was not covered under the policy. And now they want to cover it at its depreciated value. And had the nerve to tell me it's up to you if you want to go further in dealing with us in this office. Would you believe that. And Mr Wheeler hasn't said a thing yet."

"While I'm initially new to this branch of State Farm, Gio was super helpful every time I've called in. From assisting with an appraisal to giving me ideas outside the box for ensuring my items are accounted for and safeguarded from theft or damage. Highly recommend their support and for anyone with insurance coverage needs!"

"Had to Revise! Update! Very Dishonest Office! They sold me 2 Policies, 1 for 50,000 and the other for 200,000! I was told I didn't need to have a Physical exam for the 200,000 Policy, which they later sent me a check and canceled! I'm still waiting for the owner to call me! THIS IS BAD BUSINESS PRACTICES! I WOULD NOT RECOMMEND THIS COMPANY! SEARCH ELSEWHERE!"

"My mother & I have done business with Alan Wheeler’s State Farm Insurance for 15 years. I have always appreciated their professionalism and promptness in addressing our needs. Most recently we worked with Gio D’Alessio, she was a pleasure to work with. Ms. D’Alessio service was outstanding, and we’re thankful for her quick turnaround on our request!"

"Alan is a professional, kind and informative State Farm agent in our community. He is so knowledgeable and trains all his team members well. I've been doing business with him for over 10 years and I am proud to call him my agent and I am so excited to insure my new car with him next month!!"

"I have been calling to speak with Alan wheeler for a week now and have been very unsuccessful. The young ladies who answer the phone always have an excuse for why he is unavailable. I’ve called numerous times throughout the day . There is no way he can be in a meeting , on the phone or stepped out the office the entire duration of business hours . Need new staff team ."

"Great professionalism from the Representative Gio. I had a delicate and timely situation in much need of a quick and decisive action. She went above and beyond through several ongoing phone calls to rectify the situation, leading to an wonderful outcome. Highly recommend this office in becoming your representative! Gio and staff are well equip to handle the job. Allow for Alan Wheeler and Gio to cover you and your families need, all while you drive worry free!"