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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Benedict

November 14, 2024

5  out of  5
rating by Jonathan Benedict
"Had a great experience working with Muhammad from Alan Wheeler's State Farm office...very helpful and efficient. Highly recommended"
We responded:
"Hi Jonathan, thank you for sharing your experience! We’re so glad Muhammad provided helpful and efficient service for you. Your recommendation means a lot to us! - Alan "
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Presley Imongirie

November 11, 2024

5  out of  5
rating by Presley Imongirie
"Muhammad was great help!!! They have been very helpful throughout the process. I couldn’t ask for a better agent !"
We responded:
"Hi Presley, thank you for sharing your experience! We're so glad Muhammad provided excellent support throughout the process for you. We’re here anytime you need us! - Alan "
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Rickelle Roy

November 8, 2024

5  out of  5
rating by Rickelle Roy
"Alan Wheeler State Farm is the place to go! Jordan was a great help, making the process stress-free."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Jordan made your experience with us smooth and stress-free. We're here to help anytime you need us! Thanks again for choosing your local State Farm team in Brooklyn, NY! – Alan "
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B Money

November 7, 2024

5  out of  5
rating by B Money
"My salesperson, Marbelin Traveras answered promptly and honestly. He listened carefully to my concerns, being that I was looking to move on from my previous insurer All state. And he provided clear explanations, and offered helpful suggestions. Hands down the best spot I’ll recommend for auto insurance. I would also like to add Brittany Mahon is an amazing customer service representative who made sure Everything was swift after that transaction"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Marbelin provided the honest and attentive service you were looking for during your transition to State Farm, and that Brittany made the process smooth and efficient. It’s our goal to make every step easy and reassuring for our customers. We appreciate your recommendation and look forward to continuing to support your auto insurance needs. Thank you for choosing Alan Wheeler State Farm! – Alan"
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nailah Muhammad

November 7, 2024

5  out of  5
rating by nailah Muhammad
"Excellent customer service! Very professional and efficient. Could not recommend this agent enough."
We responded:
"Nailah, thank you for your support. I appreciate your kind review! I am thrilled you had a positive experience working with us. If you have questions, please reach out. – Alan "
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Mo Tahir

November 7, 2024

5  out of  5
rating by Mo Tahir
"Great customer service. Mr. Wheeler’s team is very quick to respond to any issue and concerns I’ve had. I would highly recommend!"
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Adrianne Nicome

November 7, 2024

5  out of  5
rating by Adrianne Nicome
"Alan Wheeler State Farm is the place to go for all your insurance needs! Irene was a tremendous help, making the experience smooth and stress-free."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Irene was able to make your experience smooth and stress-free. We aim to provide reliable support for all your insurance needs, and we're glad Irene could be a tremendous help. If there’s ever anything else we can assist with, please don’t hesitate to reach out! – Alan "
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Jessica Christina

November 7, 2024

5  out of  5
rating by Jessica Christina
"Very personable staff to work with - super helpful and efficient. Five stars all around!"
We responded:
"Jessica, thank you for the glowing review! We're thrilled to hear that you had a great experience with our team. We take pride in being personable, helpful, and efficient for our customers. We appreciate the five stars and look forward to being here whenever you need us! – Alan "
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Michayla West

November 7, 2024

5  out of  5
rating by Michayla West
"The business and environment is amazing. I enjoyed working with them. Everyone was so amazing and helpful."
We responded:
"Michayla, thank you for your support! I am so glad you enjoyed working with us. If you have questions in the future, please don’t hesitate to reach out. – Alan "
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Justin McDonald

November 7, 2024

5  out of  5
rating by Justin McDonald
"business is amazing and they’re amazing people as well as they help out so much"
We responded:
"Justin, thank you for the 5-star review! I’m fortunate to have team members who go above and beyond for our customers, and I’ll be sure to pass on your compliments. Thanks for choosing your local State Farm team in Brooklyn, NY! – Alan "
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BORN DIOS

November 7, 2024

1  out of  5
rating by BORN DIOS
"Bad service bad communication and Client concern"
We responded:
"Mr. Canales, am very sorry for your situation, but once a cancellation is requested, we cannot reverse it. It would take at least 3-5 business days. We are very sorry for the inconvenience. "
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Angelica Ramos

November 1, 2024

5  out of  5
rating by Angelica Ramos
"Una experiencia increíble tube con Irene, súper amables y confiada con ella. Me encanta este seguro y lo recomiendo muchísimo."
We responded:
"Hola Angelica, ¡gracias por compartir tu experiencia positiva con Irene! Nos alegra saber que te hizo sentir bienvenida y apoyada, y agradecemos tu recomendación. - Alan"
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Miguel Noble Jr

October 25, 2024

5  out of  5
rating by Miguel Noble Jr
"I recently had the pleasure of working with Irene (wanted to talk to Jake.. haha) for my auto insurance needs, and I couldn't be more satisfied with the experience. From the moment we connected, Irene was incredibly professional and attentive. What stood out the most was her willingness to go the extra mile. Irene followed up after our initial conversation to ensure I had all the information I needed to make an informed decision. She was also quick to assist with the paperwork process, making it seamless and stress-free. Overall, I highly recommend Irene for anyone looking for a reliable and knowledgeable auto insurance sales representative. Her exceptional customer service skills and dedication to her clients truly set her apart in the industry. Thank you, Irene, for making this process so easy!"
We responded:
"Thank you so much for your wonderful review, Miguel! We're glad to hear about your experience with Irene and appreciate the shout-out to "Jake"! It's great to hear that Irene's professionalism and dedication stood out. She takes pride in going the extra mile for our customers. Your recommendation means a lot, and we’re grateful for the chance to support your auto insurance needs. Thanks again for choosing us, and don’t hesitate to reach out anytime! - Alan"
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Bonnie Vader

October 24, 2024

5  out of  5
rating by Bonnie Vader
"Excellent customer service. Always responds to any issue we have very timely. I would not hesitate to recommend this agent."
We responded:
"Thank you for the fantastic review, Bonnie! We're glad you had such a positive experience with our customer service and that we've been able to address your needs promptly. Your recommendation means a lot. We’re always here to help with any issues or questions you might have! - Alan"
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Ritesh Malesh

October 17, 2024

4  out of  5
rating by Ritesh Malesh
"Was very hesitant to call due to past experiences I have had with other insurance companies. When I finally called and spoke to Irene, I felt so much better. Irene was very knowledgeable and patient with all my insurance questions. She was very courteous and friendly. She was a pleasant to deal with. In the future if I have any questions I will definitely deal with Irene Escalante."
We responded:
"Hi Ritesh, thank you for your feedback! We're glad to hear that Irene was able to make your experience a positive one and ease your concerns with her knowledge and patience. We appreciate your trust, and look forward to assisting you with any future questions. If there’s anything else we can do to help, feel free to let us know! - Alan"
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John Rafoss

October 11, 2024

5  out of  5
rating by John Rafoss
"In regards to my recent term life insurance policy setup. I was pleasantly infomed and guided on every step of the way by Irene Escalante. She had all imformation I needed to make a educated descision for things i knew next to nothing about.. Who knew it could be so cost efficient and painless. Irene did! That's who. Thank you State Farm!"
We responded:
"John, we’re so grateful for your thoughtful review! We’re delighted to hear that Irene was able to guide you through the process and make it simple to follow. We encourage all our customers to plan for their future by obtaining Life insurance and we’re we could help make your experience stress-free! – Alan Best, "
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Catherine May

October 11, 2024

5  out of  5
rating by Catherine May
"I could not recommend Janet Alexander from this agency enough: She handled my case with speed & efficacy, and she was not only professional but also an absolute pleasure to work with. 5 Stars without hesitation."
We responded:
"Thank you, Catherine. We appreciate your kind words...!!"
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Melida Alas

September 26, 2024

5  out of  5
rating by Melida Alas
"Hablé con Irene sobre seguros de renta. Ella me explicó todo en español y me ayudó a entender el proceso y requerimientos para el seguro. El hecho que hablo muy bien español me ayudó a comprender todo ya que no siempre se consigue alguien que hable el idioma."
We responded:
"¡Gracias por sus maravillosos comentarios! Nos alegra que Irene pueda ayudarlo en español y hacer que el proceso del seguro para inquilinos sea comprensible. Nos esforzamos por brindar un servicio accesible para todos y estamos muy agradecidos de que haya reconocido nuestros esfuerzos. – Alan "
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Lisa Milhouse

September 17, 2024

5  out of  5
rating by Lisa Milhouse
"Hello I have been using State Farm for a very long time. Ava is my agent. She has always went above and beyond to make sure I am happy with the services. She is very patient and always makes sure I understand everything if you are in need of an agent in Brooklyn go to Ava you will not be disappointed"
We responded:
"Lisa, we’re so grateful for your loyalty and for highlighting Ava’s dedication to our amazing customers! It’s wonderful to hear she goes above and beyond to provide clear, patient service. Thank you for the glowing recommendation and we look forward to continuing to serve you in the future! – Alan "
Profile photo of Priscilla Cabrera-Malesh

Priscilla Cabrera-Malesh

September 11, 2024

4  out of  5
rating by Priscilla Cabrera-Malesh
"Recently I had the pleasure of speaking with Irene. I had a few questions regarding my insurance and she was not only friendly but also very knowledgeable. She answered all my questions and informed me of other options they had. I highly recommend anyone having any questions to contact this company and ask for Irene. She definitely that puts customers first."
We responded:
"Hi Priscilla, thank you for your review! I'm glad that Irene provided you with friendly and knowledgeable service. Our team is dedicated to putting our customers first, and we're glad Irene could help answer your questions and provide additional options. We truly appreciate your recommendation and look forward to assisting you again in the future!! Alan"
Profile photo of Fidel Peña

Fidel Peña

September 4, 2024

5  out of  5
rating by Fidel Peña
"Muy buena atención y excelente servicio Irene Escalante 100% recomendable"
We responded:
"Estamos encantados de saber que Irene le brindó un buen servicio y atención. ¡Gracias Fidel por la maravillosa recomendación! – Alan "
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Musa Rayan

July 24, 2024

5  out of  5
rating by Musa Rayan
"Quick response and Great customer service. Do not hesitate to move to the State Farm, they are the best. I highly recommend State Farm and Thanks to Muhammad, he is so helpful and friendly."
We responded:
"Musa, those words are music to my ears. What we strive for daily with everyone we assist. Thank you...!!"
Profile photo of Reggie SD

Reggie SD

July 24, 2024

5  out of  5
rating by Reggie SD
"I recently had the pleasure of working with Brittany for my insurance needs, and I couldn't be more satisfied with the service I received. From the start, Brittany was incredibly knowledgeable and patient, taking the time to explain all my options clearly and helping me choose the best coverage for my situation. I highly recommend Brittany to anyone looking for a reliable and trustworthy insurance agent. Five stars well-deserved!"
We responded:
"Reggie, Brittany, my Team and I truly appreciate your kind words. Please let us know how we can help with any future concerns...!!"
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Adam Cannon

June 28, 2024

5  out of  5
rating by Adam Cannon
"I recently moved my insurance with this company because I was not getting the help or cost, I needed in my last one, and it was the best decision I made! Muhammad was delightful and made the whole experience smooth and easy to understand. Besides, the cost helps my current money situation immensely. People in the office are welcoming and very attentive, will be recommending their service."
We responded:
" Thank you for sharing your experience, Adam! We're delighted to hear that Muhammad made the transition to State Farm as smooth and understandable as possible. We always aim to help our customers find personalized coverage within their budget. We appreciate your business and look forward to working with you for many years to come! – Alan "
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Sunny's

June 27, 2024

5  out of  5
rating by Sunny's
"This is the best insurance agency thus far. Always get quick service and walk out happy with affordable insurance. Would recommend this place to all my friends and family. Thank you Muhammad."
We responded:
"Sunny, thank you for the kind words. We appreciate your business and support. Alan"